Privacy Policy

What stays on your device

Free simulations, uploaded tribute images, custom names, and most game settings run in your browser. We do not upload or store those images or simulation results on our servers unless a feature clearly says otherwise.

Account and payment data

• Google login: if you choose Creator Pass, we receive your Google email, name, profile image, verification status, and Google account ID so we can bind your purchase to an account.
• Creem payments: Creem processes checkout, tax, receipts, refunds, and disputes. We store order IDs, customer email, product, amount, status, and webhook records so Creator Pass can be granted or revoked correctly.
• Support: if you email us, we receive the message and email address you provide.

Analytics and ads

We use Google Analytics 4 and Microsoft Clarity to understand usage, diagnose bugs, and improve the simulator. We use Adsterra banner ads to support the free version. These services may receive device, browser, approximate location, page URL, click, scroll, and cookie information under their own policies.

How we use data

• Provide the simulator and Creator Pass features.
• Restore paid access after Google login on another device.
• Process checkout, refunds, disputes, and support requests.
• Measure feature usage and fix usability issues.
• Prevent abuse and comply with legal obligations.

Legal bases

• Contract performance: account login, Creator Pass access, checkout, refunds, and support.
• Legitimate interests: security, fraud prevention, bug diagnosis, service reliability, and product improvement.
• Consent: non-essential analytics, advertising cookies, and similar browser storage where consent is required.
• Legal obligations: payment, tax, dispute, and compliance records.

Service providers

We operate from Beijing, China and use service providers that may process data in other countries. Where required, we rely on provider safeguards and contractual terms for international transfers.

• Creem: checkout, tax, receipts, refunds, and disputes.
• Google OAuth: optional login for Creator Pass account recovery.
• Vercel and Neon/Vercel Postgres: hosting, serverless functions, and database storage.
• Google Analytics, Microsoft Clarity, and Plausible: analytics and product diagnostics after consent where required.
• Adsterra: advertising on free pages.
• Sentry: error monitoring with raw payment payloads, API keys, and OAuth tokens excluded from our reporting code.

Cookies and local storage

We use cookies for login sessions, analytics, advertising, and basic site preferences. We use browser local storage for custom tribute settings, custom event packs, language choices, and local simulator state. You can clear local storage from your browser at any time.

Data retention

Local simulator data remains on your device until you clear it. Account records are kept while your account is active. Purchase, refund, dispute, and webhook records are kept as long as needed to provide Creator Pass, handle support, meet payment/legal obligations, and prevent duplicate access errors.

Your rights

Depending on where you live, you may request access, correction, deletion, export, or restriction of personal data. Email support@hungergamesimulator.org. We may need to retain limited payment records where required for fraud, dispute, tax, or legal reasons.

Children

The service is intended for users 13 and older. Users under 13 need parental permission and supervision. We do not knowingly collect personal information from children under 13.

Contact

Questions or privacy requests: support@hungergamesimulator.org. We aim to respond within 5 business days and complete valid deletion/export requests within 30 days unless legal retention applies.